There are a few things you can do before you start the speed test to get more accurate results, for example, cancelling downloads and running the test at different times of the day. To no avail. It was so annoying as I was streaming content at the time. Please help me out to close my account. Please reply on Facebook. Can't get anyone to help online, via email or via phone! @Katzben5 Hi, Is there an issue viewing “my bills” on the Eir website? @eircare very disappointed mover to you last week had appointment for installation last Friday morning waited in no show no contact and I cannot get through on the phone @eircare is there a problem with your network in west Cork? @clairemajella81 But that’s not his job in the company &he couldn’t help sort my problem or hold the customer care accountable. @eircare what is going on internet down in dublin18? Only use firmware for your Device’s sp ecific model. @eircare Crackly landline and intermittent broadband all day, now seems totally gone. Location: Northbrook Avenue, Ranelagh, Dublin 6 For anyone else experiencing problems with #eir internet connection in #drogheda today....Hopefully it won’t take too long #LouthChat, @Alisonyuxi @murphyalan6221 Nice culturally insensitive slur there, Alan! If you have completed the above troubleshooting steps and your broadband connection is still not working you should log a fault here. From 9am this morning trying to get help from @eir as a new customer who's services only got activated today and not working 1901 keep cutting me off and I've email saying I'm being billed on 26th this month for service I can't use. @StupotClifton I have been locked out of my phone and my eir is not working for me to get my puk code. ), @nataliegreg01 Real-time service status. It was so annoying as I was streaming content at the time. Seems to be a common issue. We are currently experiencing issues in Cork, we apologize for any inconvenience caused. Can you please let me know asap. Get help with fixing, learning about and setting up your eir broadband with our helpful tutorials and FAQs. @eir what number can I call from overseas to discuss broadband problems at home? eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. I have a fibre box. Please advise. We are working to get this issue resolved as soon as possible. Anyone having problems with @PayPal recently? Any issues impacting Bray, Co.Wicklow that you are aware of? Each time I’m told it’s sorted but it isn’t. It’s been patchy since the weekend and keeps disconnecting, @eircare complete outage, no phone no inet can you please contact me. @AidenCarthy is not exaggerating on below! @Jennymcg88 The DSL light should be solid and the internet light should be flashing. @jonathanmtalbot @eir Not for me, I have a wifi signal with no internet connection and a constantly flashing sync button. @eir is there problems with the network today? @splendid_source Eir Broadband Speed Test. @FitzJoanne 14 months on and I'm still trying to get my refund. Have no mobile data, no problems with it all morning until now. @eir weirdly I had Internet but no phone service. @bjohara7 @eircare Have dm'd still no wifi even though it was activated last week and rude customer service and impossible to get through to. @alisoncomyn From 9am this morning trying to get help from @eir as a new customer who's services only got activated today and not working 1901 keep cutting me off and I've email saying I'm being billed on 26th this month for service I can't use. Hello @eircare you’re at it again - I’ve messaged you on Facebook about a problem I’ve had to call 3 times about. Have now heard many bad reports over service regretting having moved already and this is with no connection. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. It won’t allow you to click the tab on the website. Thank you for your patience. @eircare I am trying to ring from landline as I can't ring from mobile because that's the number with the issue. We currently have a team of engineers working to restore full service as quickly as possible. Thanks. It’s been patchy since the weekend and keeps disconnecting, @dany_ehrenbrink @conor_crean @eir @eircare Having the same problem with mine at the minute useless customer service and an even worse operating website. You also stopped replying to emails, your FB Messenger page is down and you can't be reached via phone. @neslihanercan @eir Was on to Nathan on chat support today and he was able to get me sorted with a new connection. @spookypuca Eir in Navan: speed performance and info about outage, service down or problems. You also stopped replying to emails, your FB Messenger page is down and you can't be reached via phone. I look forward to cancelling. My internet is not working at the moment Wi-Fi coverage may reduce with distance from the router. 6 frustrating months of waiting for @eir. After restarting my modem I now have no internet or phone. @eir Hi there, what happened to my TV today? But you aren't sending them. #eir #eirbusiness @eirBusiness. Set-up … @eir Not for me, I have a wifi signal with no internet connection and a constantly flashing sync button. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. I've no internet and no TV channels, mobile data gone too. @daniiwilliamson Call quality also poor. Some idiot changed us to the new system with no cables. I need it for working from home and home schooling for 3 kids tomorrow. @eir Continuing to provide Ireland’s worst customer service. I’m not in the PC brigade but that’s not what I want on my timeline. A few LFC supporters must work for eir ref the internet outage.....! External factors can affect speed. Get fibre broadband from just €29.99 a month on Ireland's Gigabit Fibre Network. @eir weirdly I had Internet but no phone service. @eir hi can you tell me if you are having problems in Rathnew/wicklow area, I've had no Internet for 2 days and my mobile data isn't exactly strong either. I’ve made 5 calls over the past month with 30minute wait only to be told “it’s still unresolved”. @eir Our internet has been down for almost 24 hours now in Cork, Page last updated by We currently have a team of engineers working to restore full service as quickly as possible. Each time I’m told it’s sorted but it isn’t. It would appear our home internet is not working in Enfield co Meath, any chance there is an issue locally ? Some idiot changed us to the new system with no cables. @eir is eir internet down in the after area? My landline is not working . @eir is eir internet down in the after area? Cheers! Located in monkstown. Please contact me urgently. That was the inital response from a spokesman in the Eir press office when contacted by this website in relation to complaints that Eir customers are having ongoing problems with the service in Boyle and surrounding areas. Still out. Many many more where it wasn’t working. @irishrover74 @JRfromCupertino Before I get in my car and travel, I need to know if there's an outage in the area or whether it may be something local to our office, Anyone having problems with @PayPal recently? @sarah_mullen12 Via Sign in Sign up. I will have to go into the #eir store in town to get it sorted out. Where's the care in eircare... @Hackett46David @eircare Our broadband is down since Saturday. Please help, broadband down as a result! Is there a fault in the area? @JohnLynchMedia Same here in Dublin, WiFi cuts out at least 3 times a day and the television interface is completely unreliable. Eir should advise customers of maintenance services during certain hours. ??? @eir our modem has been down all day, lights are flashing for power and wifi but dsl and internet aren’t ??? Eir broadband problems all day. Have tried all the usual troubleshooting but no luck. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. @eircare Hi, our business broadband connection has gone down in our office. @eir is there problems with the network today? But you aren't sending them. Eir’s F2000 router provides IPv4 and IPv6 connectivity, which allows devices to reach websites and web services with native IPv6 connectivity. Ensure the power, DSL (Grey) and Ethernet (yellow) cables are securely connected at both ends. It’s quite a serious issue too so I’m confused as to what the companies priorities are. @CantDealWithTh2 6 frustrating months of waiting for @eir. They are rivalling Eir at the moment with their poor customer service it's that bad @AskPayPal @PayPal4Business, @eir my app still not working please fix it. @TomKGolf I will have to go into the #eir store in town to get it sorted out. @irski_uros @pool4life1979 @AilbheBosca1 @eir Did you consider a credit card charge back with Ryanair? @eircare Hi, when will the tech issues relating to check the pre-pay status be solved? Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. @JenniferGrace16 @eircare Our broadband is down since Saturday. Eir should advise customers of maintenance services during certain hours. ? Thanks, @LiamMGannon Our open eir team is assessing the situation. No service since last Sunday, and nobody bothered to get it sorted. @eir @eircare Located in monkstown. @eircare @Katzben5 Are you currently experiencing issues in Wexford also? Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. How to contact @eircare about ongoing wifi issues ? Are you working on the outage? @FloAbram Eir Broadband is an internet service provider which operates in Ireland. Hope they sort soon 2021-02-17 19:52:34 @eokenned @eircare any word on what appears to be a nationwide outage since lunchtime? I often hear complaints about @eir customer service but not being a customer I haven't had to contact them. You can contact our technical support team on 1890 260 260 who will be more than happy to help resolve your query. 12 month minimum subscription. We are working to get this issue resolved as soon as possible. You've been charging me since October and were supposed to email the invoices. Nothing showing on Eir Online. Many many more where it wasn’t working. The eir team. Unplug the power source on your modem. @PK14851460 @The_Irish_Ace Fix the issue please as I am@not paying for a substandard service. Its failure to answer phones or return calls or hook people up to high-speed broadband boxes metres from their front doors were highlighted. @_beckylou_ @roisinmeaney We are currently experiencing issues in Cork, we do apologize for any inconvenience caused. 3 broken promises to get call back after problem ‘fixed’. Thanks Nathan for the help! Eir broadband problems all day. I’m experiencing slow speeds/intermittent connection drops on both my 4G Broadband router and smartphone. Have Eir broadband in an urban area of south dublin. No connection. 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